Frequently Asked Questions

Everything you need to know about finding and buying your signature scent.

Are your fragrances 100% authentic?

Yes, every product sold at Perfume Box is guaranteed to be 100% original and authentic. We source directly from authorized distributors and reputable manufacturers.

What is the difference between EDP and EDT?

Eau de Parfum (EDP) contains a higher concentration of fragrance oils (usually 15-20%), making it longer-lasting. Eau de Toilette (EDT) has a lower concentration (5-15%) and is generally lighter and more affordable.

How should I store my perfume to ensure it lasts?

To preserve the scent profile, store your bottles in a cool, dry place away from direct sunlight and extreme temperature fluctuations, such as a bedroom drawer rather than a bathroom shelf.

What is your return policy for opened fragrances?

Due to hygiene and safety standards, we can only accept returns on unopened and unused products in their original cellophane packaging within 30 days of purchase.

Do you offer international shipping?

Currently, we ship to most major countries. Please note that because perfume is classified as a flammable liquid, shipping times may vary due to specific carrier regulations for hazardous materials.

Can I get a sample before committing to a full bottle?

We offer a 'Discovery Set' program where you can purchase 2ml vials of our best-selling scents to test on your skin before investing in a full-sized bottle.